Help California save water during El Niño by:

 

Get Customized Water Savings Specific to Your Home

Take the guesswork out of saving water with the all new IRWD WaterInsight Program. Register for free at irwd.waterinsight.com and receive water savings recommendations specific to your household. Benefits include:

  • See how your water use compares to households like yours
  • Discover where and when you're using the most water
  • Be alerted to potentially costly leaks
  • Find related rebates available to you
  • Get clear steps to complete a water-saving action

Help claim your spot among the most water efficient homes in the IRWD service area! Sign up at irwd.waterinsight.com today.

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Steps to Save Water

  • Have a professional do all the work for putting in your new landscape
  • Track your water use by signing up for the free Water Insight Program.
  • Get IRWD-funded rain barrels to capture rain for later use
  • Install rain gutter downspout extensions to divert rainwater into your yard.

How Do I?

Your Drought Questions Answered

 What are the water restrictions?

IRWD has declared a Level I Water Shortage and IRWD customers are required to comply with the following drinking (potable) water use restrictions: 

  • Do not allow irrigation run-off or other water waste
  • Fix leaks in a timely manner
  • Do not wash down hard or paved surfaces, use a broom or leaf blower instead 
  • Do not operate non-recirculating decorative fountains or water features
  • Do not use single-pass cooling equipment
  • Use a hose with automatic shut-off feature
  • Car washes must reuse water if equipped to do so

How will IRWD meet the State Requirement to Reduce Drinking Water Use?

A key component of IRWD’s water efficiency efforts is the use of a Budget-Based Rate Structure. Customers receive a monthly water budget that provides for a reasonable amount of water for indoor and outdoor use. Customers are billed based on actual amount of water used. Water usage of up to 100% of the water budget is billed at the two lower tiers. If a customer goes over their monthly water budget, the water is billed at increasingly higher tiers based on IRWD’s actual cost to provide water service. To learn more about budget based rates, please visit our Residential Water Rates web page. 

In addition, IRWD is stretching our water supplies by expanding the use of recycled water throughout the service area to reduce demands on drinking water use. To learn more about the extensive use of recycled water please visit Residential Water Rates web page. Customers who do not have access to recycled water for outdoor landscaping use can take advantage of the Recycled Water Filling station that provides free recycled water.

The IRWD RightScape program offers free classes and programs as well as money saving rebates to assist customers in efficient water use, including the installation of drought tolerant landscaping.

What should IRWD customers do right now to help California save water?

We are asking our customers to focus on saving water outside of your home by:

Cut Outdoor Water Use: Are you over-watering your yard? Is your sprinkler timer set correctly? Are the batteries still working? IRWD offers an easy to follow watering guide as well as a self-help video on how to take control of your outdoor irrigation sprinklers.

Remove Water -Thirsty Turf: Say goodbye to water-thirsty turf and get a rebate to help with the costs. Rebates are available here.

Install Drought Tolerant Landscaping. Visit rightscapenow.com/turf to learn how.

Fix Water Leaks: Checking for leaks is easy and can be one of the most effective ways to use water wisely. Follow our self help video to learn how to do this. It’s easy and it will save you both water and money.

The IRWD RightScape Program offers many other helpful resources for customers online as well as money saving rebates.

Can my HOA prohibit me from letting my lawn go brown or replacing turf?

No. IRWD's Level Two Water Shortage Plan, adopted by the IRWD Board on July 13, 2015, prohibits Home Owner Associations from fining or assessing owners for reducing or eliminating the watering of vegetation or lawns.

In addition, State regulations state that common interest associations shall not fine or assess owners of separate interests for reducing or eliminating the watering of vegetation or lawns, unless the association uses only recycled water for irrigation of the association’s common areas and recycled water is also available at the irrigated area of the separate interest.

NOTE: Please notify your HOA before beginning any kind of turf removal project.

Visit our HOA Q&A page to get more answers to your HOA questions. 

Will IRWD be issuing fines?

No. IRWD uses the budget based rate structure that sends a price signal to discourage water wasters. Customers that exceed their monthly water budget will pay significantly more for their water use. The price increases are assessed through the rate structure tiers and are based on the actual cost of water and the amount of water used during the month.

Does IRWD limit outdoor watering to 2 days per week?

No. IRWD uses a budget based rate structure to limit outdoor watering. Rather than specifying which days a customer can water their yard, IRWD assigns each customer a monthly water budget that is tied to cost for IRWD to provide water service. This approach complies with the state emergency drought regulations and promotes long term behavior changes by sending a strong price signal that something is wrong, maybe a water leak or broken sprinkler timer. Customers are able to fix these problems and understand how they cause water over use.

Why are new homes still being built during a drought?

Cities and counties plan and approve land uses within their boundaries through their general plans. They set long-range development policies, prepare environmental documents, and approve individual projects. Water retailers, such as IRWD, provide water supply assessments for land-use agencies' decision making process. The responsibility for final approval of development projects rests solely with cities and counties.

A water supply assessment determines whether or not the projected water supplies are sufficient for 20 years using projected scenarios, including normal, single dry and multiple dry years (like the current drought conditions.)

Project moving forward today are the result of long-term planning processes by cities and the county. The projected water needs of these developments were built into the IRWD Water Supply Master Plan.

Due to technology advances, new homes are highly water efficient. Statewide, new homes use roughly 46,000 gallons a month and pre-1960's homes used approximately 96,000 gallons. In addition, many new housing developments use recycled water for public areas.

Why do I see public parks and medians being irrigated during the drought?

IRWD continues to work with cities in our service area to provide recycled water for public parks and medians. Over 90% of public area irrigation systems, including parks, medians, golf courses, etc. uses recycled water--not drinking water.

Every gallon of recycled water used for outdoor irrigation helps save a gallon of drinking water and extends our precious drinking water supplies. Learn more about recycled water.

I'd like to report water waste.

To contact our Drought Response Team and report water waste, please fill out this form.

Is IRWD asking agriculture & commercial customers to save water?

Yes. Each IRWD customer type uses a budget based rate structure based on the cost of service and monthly water usage. In addition recycled water is now on construction sites, and used for toilet flushing in public buildings, cooling towers in high rise buildings and agriculture. 97% of the water used by agriculture in the IRWD service area is recycled water.  Recycled water is also used in many commercial processes.

I'd like to request a free home water check up.

If you find that your monthly water use in in the Inefficient or Wasteful rate tier, our Water Efficiency specialists are here to help. Please fill out this form.

 


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